Are your flamenco shoes made in Spain?
Yes, all our flamenco shoes are handmade in Spain.
What brands of flamenco shoes do you carry?
We are distributors of Menkes, Gallardo, and Begoña Cervera flamenco shoes.
Can I custom order flamenco shoes?
Yes, click on the Custom Order menu to start a custom order.
There is an item listed as available in one size only, do you carry other sizes?
We carry all sizes in shoes, skirts and tops, but we may only have one size in stock of each style. If you see anything you like that is not in your size, contact us and we can order it for you.
How long do custom shoe orders take?
Custom orders for shoes take between 6-12 weeks.
When will my order ship?
Almost all products listed in the store are in stock and will ship 2-5 business days after you place your order. When express shipping is selected at checkout, your order will ship the next business day. If for some reason we are out of stock of any item in your order, we will contact you via email.
During Holidays, such as Thanksgiving, Christmas and New Years, orders will be shipped 7-10 business days after you place your order.
Do you have any locations?
No, currently we only sale online.
What is your return policy?
NEW and UNWORN shoes, skirts and tops with the original receipt, tags and packaging may be returned within 14 days of receiving your order. Customer is responsible for return shipping cost ($9).
Determination of item’s unused condition rests solely with The Pure Flamenco Store. At the latest, product to be exchanged must be dropped at your local USPS office on the 14th day after you received your order. Refunds will be credited to your original method of payment.
We do not offer exchanges, you will have to return and then purchase your new item.
For all other items, all sales are final, including the following: flecos, totes, fans, flowers, mantones, mantoncillos, earrings, peinetas, castanets, castanet cases and all custom orders (including shoes, skirts, tops).
Please sign in to your account to submit a return request.
Is there a restocking fee?
There is a 3% restocking fee to cover bank processing fees.
If you submit your return request and fail to ship your items back within 14 days, there will be a 30% restocking fee.
Returned item with signs of wear will also incur in a 30% restocking fee.