Are your flamenco shoes made in Spain?
Yes, all our flamenco shoes are handmade in Spain.
What brands of flamenco shoes do you carry?
We are distributors of Menkes, Gallardo, and Begoña Cervera flamenco shoes.
Can I custom order flamenco shoes?
Yes, click on the Custom Order menu to start a custom order.
There is an item listed as available in one size only, do you carry other sizes?
We carry all sizes in shoes, skirts and tops, but we may only have one size in stock of each style. If you see anything you like that is not in your size, contact us and we can order it for you.
How long do custom shoe orders take?
Custom orders for shoes take between 6-12 weeks.
When will my order ship?
Almost all products listed in the store are in stock and will ship 2-5 business days after you place your order. When express shipping is selected at checkout, your order will ship the next business day. If for some reason we are out of stock of any item in your order, we will contact you via email.
During Holidays, such as Thanksgiving, Christmas and New Years, orders will be shipped 7-10 business days after you place your order.
Do you have any locations?
No, currently we only sale online.
What is your return policy?
NEW and UNWORN shoes, skirts and tops with the original receipt, tags and packaging may be returned within 14 days of receiving your order. Customer is responsible for return shipping cost ($9).
Determination of item’s unused condition rests solely with The Pure Flamenco Store. At the latest, product to be returned must be dropped at your local USPS office on the 14th day after you received your order. Refunds are issued as store credit.
Please place the shoe box or original packaging inside a separate outer shipping box. Do not tape or attach labels directly to the shoe box.
For all other items, all sales are final, including the following: flecos, totes, fans, flowers, mantones, mantoncillos, earrings, peinetas, castanets, castanet cases, sale items, and all custom orders (including shoes, skirts, tops).
Please sign in to your account to submit a return request. Read our full Return and Refund Policy.
Do you offer exchanges?
Yes. Submit a return request from your account and write your exchange details in the note section.
Is there a restocking fee?
A 30% restocking fee will be deducted from your refund for:
- Items shipped back more than 14 days after you received your order
- Items with signs of wear, such as dirty soles, leather creases or scratches
- Items whose original packaging (such as the shoe box) is damaged, torn, written on, or has tape or labels attached directly to it
- Items sent back without an approved return request